E-mail Notifications

Question	Answer
What email notifications will I received?	You can expect automated emails will be sent to you for: Registration process Reset password New quote available (standard/custom) Quote due to expire (sent 5 days prior to expiration) Order received Order acknowledgement documents available Changes in study status: Study placed on hold Study active New data available Study complete Study cancelled Changes to account status (blocked/deactivated)
Can I have automated order/study email notification sent to other team members?	Others, including non-registered users, can be added to the list of email recipients. Please note, the additional recipients will receive the same notifications that you receive and will receive new notification after the time that they were added. These email notifications include Order acknowledgement documents available Changes in study status: Study active New data available Study complete Study cancelled Log in and select either Orders or Studies & Reports from User Menu. Note: The same notifications parameters can be modified from either of these pages. To include additional email recipients for a single line, click on the additional actions ellipsis (i.e., three vertical dots) for the line to be shared and select “Notify Others” on the menu. Alternatively, adding additional email recipients can be done for multiple lines at once by checking all desired lines and on the bulk actions toolbar at the bottom of your display, click on the additional actions ellipsis (i.e., three vertical dots) and select “Notify Others” on the menu. On the Notify Others dialog box, type in the email address(es) for the individual(s) with whom you want to receive email notifications and click Save. To remove recipients, repeat the prior steps and on the Notify Others dialog box click the “X” remove icon for an email and click Save.